I love this blog post on creating trust within your workplace; the author’s key point is that if you act as though your workers are trustworthy – assuming positive intent, not micromanaging them, allowing them to make decisions – they are more likely to BE trustworthy than if you are continually vigilant for signs of […]
Tag Archives: Accountability
Comments Off on Building (and Re-building) Trust
At last week’s HR West conference, I had the pleasure of graphically recording a keynote by trainer and consultant Shari Harley. Her company name is Candid Culture, and she talked about the need to choose candor over comfort in our communications. People can’t meet our expectations or needs if we don’t tell them what they […]
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Many of our resolutions, personal or professional, are about things that we’d like to DO. Some are about things we want to STOP doing. I rather like this little piece by Jeff Haden at Inc. on ten things to stop doing in order to be happier at work: blaming, impressing, clinging, interrupting, whining, controlling, criticizing, […]
Comments Off on More Resolutions: Happiness by Subtraction
There are many ways to influence people’s behavior, and the best strategy is to incorporate multiple pathways. In order to change, people must have both the motivation and the ability to do so. Social and environmental factors are often overlooked. One of my favorite books on creating change within an organization is Influencer: The Power […]
Comments Off on Truth or Consequences, Part Three
Sylvia Lafair’s November newsletter used a great metaphor for dealing with consequences: gravity. If you sit under an apple tree, an apple might fall on your head. The apple wasn’t out to get you. The apple doesn’t wish you ill. The apple isn’t sorry it hit you. The apple isn’t mean. The apple just […]
Tags: Accountability, Consequences
I live in a cohousing community and work with many others as a facilitator, trainer, and consultant. The most common issue for which communities hire me has to do with work – or more accurately, how to get members who aren’t doing their agreed-upon share of the work to get with the program. What is […]