This morning, I got all pissy that the ONE car parked in my building’s lot was RIGHT in front of MY office door, where I typically park. “How rude! They can’t go in my door, they have to walk around to the front or the back of the building anyway, why park in MY spot […]
Tag Archives: I Was Wrong
Comments Off on AEDM Day 9: First World Problem
One of the things I love to do as I run my local rural roads is to observe the animals I pass by. I am especially interested in the variety of their responses to me. Cows strike me as curious critters. They turn and watch my progress. If I stop to tie my shoe or […]
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As I wait for the shipment of my new book on apology to arrive…two excellent pieces on this very topic floated through my digital inbox. Yesterday, Forbes columnist Erika Andersen discussed the role of apology in leadership. I was particularly struck by the connections she makes between respect, responsibility, and courage. She and I are […]
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Since communication and conflict resolution are what I do for a living, I am expected to excel at both…even when I am officially “off duty.” Some days I consider this an advantage; I am continually pushed to improve myself. Other days I find it exhausting, as my natural state of being is somewhat cranky and […]
Recently I had two fairly challenging gigs back to back. Immediately after each one I floated on a high of exhausted euphoria…I love my work, I did cool stuff, the client had a major breakthrough, etc. This was followed by a complete crash, in which I picked apart every possible thing I might have done […]
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Tags: Evaluation, I Was Wrong
>Kerry Patterson is co- author of three books to which I refer again and again: Influencer, Crucial Conversations, and Crucial Confrontations. I receive his e-newsletter, Kerrying On, which I always read immediately — I consign most e-newsletters to the trash folder rather quickly, but I always find useful tips, tools, and stories in this invaluable. […]