One of my key skills as a facilitator and consultant is my ability to craft good questions. The right question can prompt reflection, create connection, open doors, encourage disclosure, motivate action. It can surprise, delight, or sooth. It can open space for possibilities. The wrong question can frustrate or frighten, closing both minds and doors. […]
Tag Archives: Listening
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How to Listen When Someone Is Venting
By: Eris Weaver |
Date: October 16, 2014
| Categories: Community & Communication, Conflict Prevention & Resolution, Meetings & Facilitation, Personal Growth & Development
I’ve been thinking a lot lately about listening. I’ve realized that in so many of the communication trainings that I have been involved in focus more on how to express yourself than on how to listen. Even when we trainers give lip service to the importance of listening over speaking, our practice exercises and examples […]
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